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Privacy Policy

Last Updated: [25/09/2026]

Welcome to [Growwise Academy] (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you provide when using our website and appointment booking services.

This Privacy Policy explains how we collect, use, store and protect your information when you book an appointment through our website.

1. Information We Collect

When you book an appointment, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • City

  • Appointment Date

  • Appointment Time/Time Slot

  • Appointment Type (Online Meeting or Offline Meeting)

  • Any information voluntarily provided by you in the appointment/enquiry form

  • Payment and transaction details necessary to process your booking

We do not require you to provide information that is not necessary for the appointment service.

2. How We Use Your Information

The information collected through the appointment booking form may be used to:

  • Create and manage your appointment

  • Confirm your appointment

  • Process appointment payments

  • Send booking confirmation emails or messages

  • Send appointment reminders

  • Send an online meeting link where applicable

  • Provide offline appointment address, contact or location details

  • Contact you regarding changes, cancellation or rescheduling of your appointment

  • Provide customer support

  • Maintain booking and transaction records

  • Prevent fraudulent or unauthorized transactions

  • Comply with applicable legal and regulatory requirements

3. Online Appointments

If you select an Online Meeting, your email address and appointment information may be used to send the online meeting details, such as a Zoom or other video-conferencing link.

The meeting link should be treated as confidential and should not be shared with unauthorized persons.

4. Offline Appointments

If you select an Offline Meeting, we may use your contact information to send you the appointment location, address, contact number and other information required for attending the appointment.

5. Payment Information

Online payments may be processed through third-party payment gateways such as Razorpay.

We may receive information such as transaction status, payment reference/transaction ID and other information necessary to confirm your payment.

We do not intentionally store your complete debit card, credit card, UPI PIN, CVV or banking credentials on our servers.

Payment processing is handled by the applicable payment gateway according to its own terms and privacy practices.

6. Sharing of Information

We may share limited information with trusted service providers where necessary to provide the appointment service, including:

  • Payment gateway providers

  • Email/SMS/notification service providers

  • Online meeting providers such as Zoom

  • Website hosting and technical service providers

  • Service providers required to operate and maintain the booking system

We do not sell your personal information to third parties.

Information may also be disclosed where required by applicable law, legal process or a lawful government request.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including appointment management, customer support, accounting, transaction records and applicable legal requirements.

When information is no longer required, we may delete or anonymize it, subject to applicable legal or regulatory requirements.

9. Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality, security and user experience.

Cookies may also be used for basic analytics or website performance monitoring.

You may control cookies through your browser settings where supported.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including requesting information about the personal data we process and requesting correction or deletion where applicable.

Where processing is based on consent, you may also withdraw your consent. Withdrawal of consent does not affect the legality of processing carried out before withdrawal.

To submit a privacy-related request, please contact us using the details provided below.

11. Appointment Cancellation or Rescheduling

Your personal information may continue to be retained for a reasonable period after cancellation or completion of an appointment where necessary for booking records, payment reconciliation, customer support, fraud prevention or legal obligations.

Cancellation and refund terms may be separately specified in our Cancellation & Refund Policy.

12. Children's Privacy

Our appointment booking service is not intentionally directed toward children.

If you believe that personal information belonging to a child has been provided to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Third-Party Services

Our website may use third-party services such as payment gateways, email providers, video-conferencing platforms, analytics services or hosting providers.

These providers may process information according to their respective privacy policies and terms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

[Growwise Academy]

Address: [Ratnagiri, Maharashtra, India]
Email: [contact@growwiseacademy.com]
Phone: [+91 8412060642]

16. Consent

By using our appointment booking service and submitting your information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information for the purposes described above, subject to applicable law.

Important: Consent requests should be presented in clear and plain language and should be limited to information necessary for the specified purpose.